Support

Enterprise Level Support Program

The Enterprise Level Support Program (ELSP) is a fee-based membership program for organizations who wish to receive the highest level of 24/ 7 quality support from our Concierge team who are trained to handle enterprise-level kinds of issues and events.

ELSP membership benefits include:

• Shared access to priority support for up to 10 staff members
• Accelerated ticket response that delivers a 12-hour response and average 24-hour resolution for most issues
• Flexible management with 5 corporate surnames
• One hundred free vanity account names
• Free region naming
• Inclusion on the beta grid
• Corporate registration API access
• Easy expansion through land cloning
• Discounted region rentals for large-scale events
• Access to the Solution Provider email list with frequent updates and news about organizations Second Life

And, ELSP members always have access to our helpful Second Life Support portal.

Get More Information

To learn more about our ELSP program, then please visit our ELSP support page with additional details or contact us directly and we're happy to answer your questions.